HIGHLY ACCOUNTABLE IN THE INDUSTRY

Super easy to do business with this company. We knew from our beginning interactions that ownership was proactive and interested in expansion. We're a Christian-based web company that understands and appreciates the value of our alignment with ethical and moral companies. Onaidi made it a point to speak on his accountability in the industry, how he treats his customers, and how he does business with other business owners. We are definitely on the same page!
I also recommend Brocard because I've worked in the HVAC sector (Duct cleaning) in the past and I know what good air duct cleaning should look like, as well as what equipment should be used, techniques, etc. Onaidi has it locked in.
I have been in the field of Web Development for over 11 years. It's been a pleasure to work with ownership that is willing to go the extra mile 24/ for their clients just as we do. There aren't many we can say that about, right?!
This is after all a business review that speaks of character and virtue. AEON and Brocard Heating & A/C (HVAC) is an exceptional match!
Cheers, Onaidi!

February 16, 2024
Tim S. Via

GOOD SERVICE, ACCURATE DIAGNOSIS

Good service, accurate diagnosis and good price.
Translation (English)

Buen servicio, diagnostico exacto y buen precio.
Original (Spanish)

February 2024
Francisco Correa Via

VERY PROFESSIONAL AND HONEST!!!

Very PROFESSIONAL and HONEST!!! Would not give my business to any other. Onaidi helped me with me with my system in a timely manner and reasonable pricing!!! Another tech had given me a diagnosis to try to upsell me on my compressor thankfully I decided to look for a second opinion and was lucky to find Brocard Air Conditioning & Heating!!!

February 2024
Julio Chavez Via

I WILL USE THIS COMPANY AGAIN

Onaidi came out and completed the work as requested. He provided me with an updated quote after taking a look at my heat pump. His price was fair. He gave me some recommendations on how to extend the life of my unit without making me feel like he is trying to "sell" me anything. I will use this company again.

January 2024
Desz Wilson Via

100% RECOMMENDED

Very excellent customer service, the technician was on time for my appointment and did an excellent job explaining to me point by point everything about the service provided, giving me a very price, 100% recommended.
Translation (English)

Muy excelente servicio al cliente, el técnico puntual a mi cita y brindo un excelente trabajo explicándome punto por punto todo sobre el servicio prestado, dándome un muy precio, 100 % recomendable.
Original (Spanish)

January 2024
Daniel Alvarez Via

I APPRECIATE YOU EXPLAINING

Thank you very much for your help 🙏 not only were you super fast and efficient, you were able to fix my heater issues quickly. I appreciate you explaining to me what the problem was.

January 2024
Enrique Gutierrez Via

CANNOT SAY ENOUGH GOOD THINGS ABOUT MY SERVICE

Cannot say enough good things about my service from this company. Onaidi came out same day after a call late afternoon, quoted me half the price of another company, completed a full diagnostic (the other company found one issue and only spent about a few minutes inspecting my unit) and stayed well after dark to figure out the issue and get me heat for the night. In all he found at least 4 issues the other guy missed. He spent half a day testing my unit and getting everything right, made sure to answer all my questions, showed me pictures, readings

January 2024
Heather Balliet Via

I WOULD HIGHLY RECOMMEND BROCARD 😁

Great service. Onaidi was friendly and professional. I would highly recommend Brocard 😁

January 2024
Hazel Via

FAST AND PROFESSIONAL SERVICE

Onaidi Gamez is very professional and reliable. My heater was blowing cold air for about a day and a half, I call Brocard Air Conditioning and Heater and they gave me same day service with great results. Now my heater is blowing hot air again after Onaidi fixed the leak. A couple days ago we woke up with a foggy home and now we know why, the leak was all the freon from the unit and that's why the house was all foggy. Thank you again Brocard Air for providing fast and professional service.

January 6, 2024
Zubia Zubia Via

AS ALWAYS THE SERVICE IS IMPECCABLE!

As always the service is impeccable! Onaidi is professional , prompt and honest. Look no where else for your A/C and heating needs. Brocard Air Conditioning delivers the best service at great prices!

January 2024
Veronica Alvarez Via

TAUGHT ME EVERYTHING I NEED TO KNOW

Thank you Oranido (correction...Onaidi). I hope I spelt that right. Not only did you show up first within the hour of me starting the process and quote finds. You taught me everything I need to know and explained in detail what was, what and how it worked. I hope to speak with you soon.

January 2024
J M Via

HGIHLY RECOMMEND

Service man was very polite, effective and efficient! I hope I dont need more work soon but if I do he is who I want doing the work! Highly recommend. Even fixed an issue that was unknown until He checked on it.

January 2024
Jacob Liersemann Via

HAPPY WITH THE OUTCOME. WOULD DEFINITELY RECOMMEND.

I’ve used this company for my heating issues. Happy with the outcome. Now I can be nice and warm on these cold Arizona nights. Would definitely Recommend. And thanks to Onaidi for a great job done

October 2023
Karen Guti Via

PROFESSIONALISM, PUNCTUALITY, QUALITY, RESPONSIVENESS, VALUE

Services: A/C system maintenance, A/C system repair
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

October 2023
Yazmin Vargas Via

ONAIDI THE OWNER...IN THE HVAC INDUSTRY ARE ACES!

Onaidi the owner and his local small business in the HVAC industry are Aces! Very friendly, super fast top notch service! I've went to him twice now within a year.. and will be the 1st call I make whenever I have any HVAC issues!

September 2023
Sean Armstrong Via

ONAIDI IS AMAZING!

Onaidi is amazing! Both of my HVAC units broke down in the morning, and I was calling AC guy after AC guy to try and get someone to come out the same day. Onaidi was the only one who understood my emergency, and agreed to come out that same evening. He diagnosed the issue for the first HVAC and fixed it pretty quickly. For the second HVAC, he figured it was one of two root causes. He offered to try to fix the first root cause, and if it didn’t fix it, he would eat the cost. True professional. He was very knowledgeable, and explained everything in a way we could understand, while giving tips to prevent future issues. I’m 100% coming back to Brocard!

August 11, 2023
Tam Henry Le Nguyen Via

ABLE TO FIX MY UNIT SAME DAY!!!!

Great Service. Was able to get an appt. Under 10 hours. Onaidi showed up on time and was very patient. Did not have to wait for parts, he was able to fix my unit same day!!!! Highly recommended!

August 2023
Vanessa Ortiz Via

EXCELLENT FRIENDLY CUSTOMER SERVICE, VERY COMMUNICATIVE

Excellent friendly customer service, very communicative. Excellent service, work was completed on time. Received ice cold AC to cool the home in a short time! Thank you very much Onaidi!!! Keep up the Great work!

August 2023
Bobby Hurst Via

POLITE, PROFESSIONAL, TALKATIVE...SO PLEASED WITH HIS (ONAIDI'S) PROFESSIONALISM

My AC started blowing hot air on a Sunday. I called around so many different places and a technician from Brocard by the name of Onaidi was the only person to call back. He was so friendly from the moment he called. He asked what the issue was with my AC, and said he would be over in 30 minutes. He showed up right on time. He was so polite, professional, talkative, respectful, answered and explained to my husband the problem and what he was going to do. He had us up and running in 45 minutes. We are so pleased with his professionalism, that we will definitely have him back to service our AC and any other issues we have and will definitely recommend Brocard because of Onaidi!!

August 2023
Jennifer Garcia Via

I WOULD HIGHLY RECOMMEND THIS COMPANY TO EVERYONE I KNOW

When my A/C went out I felt overwhelmed with being a single mom. I didn't want to call someone that might take advantage of me. When I first called I felt like they cared and wanted to help me in my time of need. My appointment was at 4:00pm, I received a call around 12:00pm asking if they can come in 10min to help me out. When they got there they asked me what was happening. I explained what was happening and they started checking on everything to try to figure out the problem. They explained to me in terms I understood what the next step was going to be. The problem was fixed and I asked about a new thermostat. They installed my new thermostat and showed me how it works. My A/C was working and with my new thermostat I knew I called the right guys. I didn't feel taken advantage of being a single mom or miss lead by not knowing how the A/C works. I would highly recommend this company to everyone I know. Thank you Brocard for your help in my worst time of need.

August 2023
Tammy Heller Via

I Would Choose Brocard Over Any Company In Arizona

Onaidi is overall wonderful and always on time for no matter what you need. Day to evening and figures out the problem within the hour. He is very honest and knows exactly what he is doing. I would choose Brocard over any company in Arizona. The best hands down. AC Guy always for any problems for life.

July 2023
Andrew Henderson Via

WAS THE BEST SERVICE I HAVE EVER HAD

Onaidi thank you for your honesty, pictures of issues with AC. This I can say was the best service I have ever had. Hired you on the spot to do my yearly maintenance because I know it will be done right!

July 3, 2023
Patti Clevenger- Hendricks Via